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Government Sites Buckle Under Public Demand

eGov monitor

20 March 2003

UK government websites have been through their paces as the military strikes against Iraq and public concerns over terrorist attacks prompted a sudden surge in traffic.

The Home Office's online information pages on terrorism were inaccessible to only 50 per cent of visitors during lunchtime yesterday as the website struggled to cope with the heavy demand.

The Foreign and Commonwealth Office website also experienced serious problems yesterday when the number of visitors overloaded the server's capacity.

Andy Didcott of web analysis company Keynote, which monitored the websites, commented: "It particularly concerns me that UK citizens abroad appeared to have been overlooked at a time when the need for home country advice is paramount."

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