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Meeting the Needs of Citizens - Andrew Pinder

Cabinet Office

30 September 2002


The Government's latest Channel Framework document - designed to modernise public sector service delivery – has been published by the e-Envoy Andrew Pinder.

The revised Channels Framework: delivering government services in the new economy draws upon themes set out in the Modernising Government White Paper. It establishes the guiding principles for subsequent papers such as the iDTV (Interactive Digital Television) policy framework which is currently being developed.

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