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New Local Authority Software Survey

26 June 2003

A new software survey released by the Society of Information Technology Management (Socitm) today has found that continuing trends among local authorities towards moving away from in-house developed systems.

Socitm's fifth annual Index of Application Software suggests that the mature market for local government software will lead to councils buying in most replacement systems.

The proportion of in-house systms is not consistent across all areas, indicatingthat software provided by external sources may be either better in some areas than others, or too complex to develop internally.

The survey focussed on software applications across 64 functions including financial, people, property and other specialist systems, of 314 authorities, nine housing associations and 29 Fire authorities in England, Wales and Scotland.

The Index offers a wide-ranging review of the software used by councils including the supplier, the operating system used, the form of installation and planned replacement dates, as well as the details of user satisfaction levels. Copies of the survey report are available from

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