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Electoral Registration Goes Electronic
19 August 2003

The London Borough of Hammersmith and Fulham is claiming the title of being the UK's first local authority to offer residents access to online voter registration.

Around three-fifths of households in the Borough do not require changes in their electoral roll details, but still need to confirm every year that the information is accurate. After years of using an automated free telephone registration system to speed up processing, the Council is now trialling an online service which allows residents with no changes to confirm their details via its website.

Each household is allocated a security PIN printed on the electoral registration form, which they are required to enter for identification purposes. The system can also deal with the 'opt out' rules allowing residents to remove their names from the version of the register used by mailing companies. Households that need to make alternations can scan their form and return it via email as an alternative to sending by post, fax or dropping it in by hand.

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