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Local Authority Collaboration Brings E-Government Software to Market at Very Low Cost


20 September 2002

A partnership of 35 councils has co-developed a generic Customer Relationship Management (CRM) system for local government which will be available at a fraction of the cost of commercial systems currently available.

The Local Authority Shareware Club, whose members include county councils, London boroughs and smaller  authorities, announced that the system, based on a product developed by Newham Council, would be on the market by January 2003.

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