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Information 'On Tap' at Newham

2 February 2004

The London Borough of Newham is to modernise its corporate document management and workflow systems following the agreement of a contract with Anite Public Sector which should provide around 5,000 staff within the Council with information 'on tap'.

The move announced today forms part of the Council's response to the need for compliance with data protection and Freedom of Information requirements. Richard Steel, head of ICT at Newham Council, said the new system would also assisting in making services more efficient for residents through the local authority's call centre and one-stop shops.

"This solution will allow us to access and manage all information held by the council", he said. "By using the system we will be able to categorise each piece of information and highlight who can have access, helping us to comply with the Data Protection Act.

"In addition, the system will monitor how long a piece of information needs to be stored for and highlights when documents can be cleared from the system."

Another benefit is that the solution should reduce signficantly the storage space that is currently taken up by paper files.

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