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London Connects


Valuebill Project Overview

Project Overview in Microsoft Word Format

Valuebill Facts

Valuebill is a National eGovernment project sponsored by the Office of Deputy Prime Minister (ODPM). Its purpose is to enable electronic exchange of data between Local Authorities (LAs) and the Valuation Office Agency (VOA), to enhance the collection of Council Tax (CTAX) and Non-Domestic Rates (NDR) through faster, more transparent processes. This has required the engagement of LAs, VOA, suppliers, and the Improvement and Development Agency (IDeA) to ensure that all processes are considered, new processes are tested, and the results made available for rollout to all Billing Authorities.

Project Outcomes

The project will establish the electronic exchange of information between local authority billing agencies, the Valuation Office Agency (VOA), and the National Land and Property Gazetteer - improving valuation services for citizens and businesses. It is also assisting the integration of billing authorities and VOA into the wider land-related initiatives in local and central government.

The project has established the data flow requirements and data standards involved in linking billing authorities to LLPGs to NLPG to VOA. A starter kit has been created to disseminate these standards and protocols and to help improve data flows internally within local authorities.

Valuebill software products and best practice guidance do not require a licence. They include a schemata which can translate data to and from the databases involved in the Valuebill project.

Project Status

The project formally completed in March 2005 and is currently rolling out. Sustainability is now confirmed by ODPM to be with London Connects. A short survey will be carried out in April 2006 to verify authorities implementing Valuebill and also to identify support requirements.


The Benefits are in faster valuation of properties, using an up-to–date and complete billable address database agreed across the multiple users. This reduces wasted effort in identifying and tracking properties, and ensures accurate billing. Additional benefits arise from enabling a centralised core database for use organisation-wide in local authorities removing the need for multiple functions to create and maintain their own data. While some of these benefits may accrue from the adoption of the Local Gazetteer, the full benefits may only be realised through completely matching the requirements specifically for revenue collection.

Click here for the Valuebill Benefits Guide.


The contributions of this project revolve around efficiencies as well as financial savings through:

  • Enhanced use of shared data by a government agency and local authorities.
  • Reduced duplication across the sectors.
  • Identification of previously missing data enabling billing to all billable properties.
  • Improved processes for incorporating changes to data.
  • Faster exchange of data and updating of property valuations.
  • Clearer and quicker property valuations for the customer.
  • More effective utilisation of staff.
  • Enhanced internal and external process.
  • Follow-up improvements in all property-related transactions.

Principle Elements

  • Data match of Local Authority (LA) data to LLPG, then to NLPG and VOA.
  • Valuebill diagram


  • Creation of a new field in the VOA database for the NLPG Unique Property Reference Number.
  • New electronic process development within LA’s and the VOA for local taxation.
  • Data collection and maintenance.


The Foundations are already proven by several of the project pilots and hence considered essential for successful implementation.

According to Huntingdonshire DC

"A well-maintained gazetteer with regular links to the NLPG hub is a crucial element. It makes complete sense to link LLPG, Revenues and the VOA as it ensures a reliable interface to NLPG and the National VOA."
  • A local gazetteer – LLPG.
  • An LLPG that regularly links to the hub (NLPG).
  • Synchronisation between LLPG, CTAX and NDR with the Revenues’ systems.
  • Database Assistant to extract data from the systems.
  • Read-only access to the Revenues System.
  • Consistent approach within the LA for creating new addresses through a common corporate resource.
  • Facility for inclusion of alternative addresses.
  • Good working relationship with local VO and internal Revenues.

In addition, having a Project Group in place will ease communication, with one ‘driver’ to disseminate to all Project members.

"Valuebill facilitates implementation of electronic data exchange between CTAX/Business Rates and the Valuation Office by using the NLPG Unique Product Reference (UPRN) as the key reference field.  It has the additional advantage that addresses need not be formatted the same.  The benefits emanating from this will be accuracy and consistency of data exchange, speed of information exchange, and resource efficiencies from reduced data input (possibly even eradiating this element completely).  Improved cost of collection and equity of taxation are further benefits together with a significant improvement to the LLPG through better address intelligence."

Valuebill Parters

Pilot LAs

  • London Borough of Newham.
  • Corporation of London.
  • Derwentside DC.
  • East Riding of Yorkshire Council.
  • Huntingdonshire DC.
  • South Gloucestershire Council.
  • Staffordshire Moorlands DC.
  • Tandridge DC.
  • Tynedale Council.

Government Agencies

  • Valuation Office Agency.
  • Greater London Authority.
  • Improvement and Development Agency (IDeA).

National Land and Property Gazetteer Management

  • Intelligent Addressing.

The Trade and Professional Associations

  • Institute of Revenues, Ratings and Valuations.
  • Royal Institute of Chartered Surveyors.

Land and Property System Suppliers

  • Anite.
  • Capita Software Services.
  • Caps Solutions.
  • Civica.
  • Comino.
  • IBS (Public Services).
  • MIS.
  • MVM.
  • SX3.

The Steps to Valuebill

  • Data Matching
    • Obtain data sets from NLPG including unmatched records.
    • Review lookup tables against LLPG, CT and NDR.
    • Confirm mismatches.
    • Resolve with appropriate people inc VOA.
  • Data QA and Continuance
    • Verify.
    • Enable regular updates of NLPG from LLPG (Many do this already).
    • Add UPRNs into local datasets (need application update?).
  • Business Change
    • Create and agree business procedures for internal exchange and maintenance of property address data; and appropriate management controls.
  • Data Transfer
    • Enable internal electronic updates.
    • Enable electronic transfer with VOA.

    Linked files

    Word file (.doc) Valuebill Business case

    Adobe Portable Document Format file (pdf) Valuebill newsletter April 2004

    Adobe Portable Document Format file (pdf) Valuebill newsletter April 2006

    Adobe Portable Document Format file (pdf) Valuebill newsletter January 2004

    Adobe Portable Document Format file (pdf) Valuebill newsletter March 2005

    Adobe Portable Document Format file (pdf) Valuebill newsletter October 2004



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